An amazing job opportunity has arisen for a committed Service Manager to join an exceptional care home based in the Burgess Hill area. As a Service Manager you will be working with one of UK's leading health care providers.

This special care facility offers a range of expertise for residential care, respite and rehabilitation requirements, Huntingdon's sufferers and people with physical disabilities.

As a Service Manager your day to day duties include:

·         To utilise authentic leadership, role modelling and inspirational skills to motivate the team to deliver excellent quality of care

·         To become the person in charge responsible for the day-to-day running of the Service with 24 hour responsibility for the care of the Service Users.

·         To manage the effective use of resources, including the financial performance of the Service, and maintain high levels of occupancy.

·         To provide improvement, independence and choice for Service Users.

·         To comply with all regulatory and legislative requirements at all times and in particular the CQC and CSSIW for the Registration and Inspection of Nursing Homes and NMC guidelines.

·         To promote the Equality and Diversity of Service Users living and staff working in the environment

·         To build the reputation of the Service

·         To be a good role model for all employees, being approachable and providing a regular presence and visibility with all levels of employees as well as being consistent in all actions and decisions.

·         To set and maintain clear standards of care within the Service in line with Company’s Vision “To provide the quality of care we would want for our loved ones”, policies and procedures.

·         To ensure that employee selection processes are applied thoroughly and that all candidates are treated professionally and that successful candidates are ‘onboarded’ fully and comprehensively

·         To develop a culture of continuous quality improvement, using the framework of clinical governance

·         To conduct regular reviews with new employees during their probationary period in addition to a six month review to confirm the appointment or extend the probation.

·         To ensure all employees are effectively supervised as per policy and annually appraised and that the required standards of performance are being achieved using the approved tools provided.

·         To ensure that employees are mentored effectively to succeed in their roles

·         To ensure complaints and suggestions are positively actioned and dealt with correctly, within the prescribed timescales.

·         To lead culture change; build and sustain employee engagement and increase retention among workforce

·         To lead and deliver the recruitment strategy and ensure the appointment, mentoring and development of individuals with matching values to the Service

·         To develop a culture where training is embedded in everyday practice through the appropriate training being requested; encouraging and enabling attendance; briefing teams on training goals; coaching and delivery of effective supervisions and appraisals

 

The successful Service Manager will receive an excellent competitive salary. This exciting position is from Monday to Friday for 37.5 hours a week. In return for your hard work and commitment you will receive the following generous benefits:

·         Full paid induction programme

·         Excellent rates of pay

·         Paid annual leave – 35 Days per year inclusive of Bank Holidays

·         Discounted Meals while on Shift

·         Refer a friend bonus scheme (earn up to £600)

·         Biannual incentive scheme

·         Pension scheme

·         Excellent development and promotion opportunities

·         Work towards a QCF qualification

·         Retail discounts and vouchers

·         Holiday discounts

·         Online benefits and cashback rewards

 

To be considered for this position you must be qualified as either RGN, RMN or RNLD

Reference ID: 3771

To apply for this fantastic job role, please call Beth Collins on 01216380567 or send your CV to [email protected]