Pastoral Support Worker – Secondary School

Location: Newham
Contract: Full-time / Long-term / Short-term
Start: ASAP or next term

DBS and referenves are essentail so ensure you can get these before hand. 

Some students don’t need another detention.
They need someone who listens.

We’re working with a welcoming secondary school looking for a Pastoral Support Worker who knows that behaviour is communication and that relationships change everything.

This role is all about being that steady, trusted adult in a young person’s day. The one who notices the quiet ones, de-escalates the tough moments, and helps students get back on track, emotionally and academically.

What you’ll be doing:

• Supporting students with behaviour, attendance, and emotional wellbeing

• Working 1:1 and in small groups with pupils who need a bit of extra support

• Helping students regulate, reflect, and reset so learning can happen

• Liaising with teachers, SLT, SENCOs, and pastoral teams

• Being a calm, consistent presence in busy school days

This role could suit you if you’ve worked as a:

• Pastoral Support Worker or Behaviour Mentor

• Youth Worker or Family Support Worker

• SEN Teaching Assistant or Learning Mentor

• Sports coach or support worker with strong behaviour experience

We’re looking for someone who:

• Is calm, patient, and confident with secondary-aged students

• Understands trauma-informed and restorative approaches

• Can build trust quickly and set clear boundaries

• Cares deeply about helping young people succeed, not just cope

Why work with Protocol Education?

• Weekly pay through PAYE

• FREE access to our online CPD Academy

• Ongoing support from a friendly, local consultant

• Roles in schools that genuinely value pastoral care

• Opportunities to move into long-term or permanent roles

If you’re Thrive trained, brilliant. If not, we can help you access FREE Thrive training, which schools love and pupils really benefit from.

If you’re ready to make a real difference to students who need it most, we’d love to hear from you.

Apply now or get in touch for a chat, no pressure, just people. 

If you are interested, please email [email protected]

All applicants will require the appropriate qualifications and training for this role. Please see the FAQs on the Protocol Education website for further details.

All pay rates quoted will be inclusive of 12.07% statutory holiday pay. This advert is for a temporary position. In some cases, the option to make this role permanent may become available at a later date.

Protocol Education is committed to safeguarding and promoting the welfare of children. We undertake safeguarding checks on all workers in accordance with the DfE statutory guidance ‘Keeping Children Safe in Education’, this may also include an online search as part of our due diligence on shortlisted applicants.
We offer FREE online safeguarding and Prevent Duty training to all our workers. All candidates must undertake or have undertaken a valid enhanced Disclosure and Barring Service (DBS) check and subscribe to the DBS Update Service.

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