We are seeking a highly organised and proactive School Administrator to join a welcoming and supportive school in Middlesbrough. This is a pivotal front-facing role, providing efficient administrative support to ensure the smooth day-to-day running of the school.

You will be the first point of contact for visitors, parents, and external agencies, so professionalism, discretion, and excellent communication skills are essential.

About Us

Protocol Education is a leading education recruitment agency, working closely with primary, secondary, and SEND schools to provide high-quality staffing solutions. We pride ourselves on building strong relationships with schools and supporting education

professionals in finding the right opportunities.

Key Responsibilities:

Managing the school reception and acting as the first point of contact

Handling telephone and email enquiries in a professional manner

Maintaining accurate pupil records and data systems (e.g. SIMS/Arbor)

Supporting attendance, admissions, and general administrative processes

Liaising with staff, parents, and external professionals

Assisting with safeguarding and compliance documentation

Providing administrative support to the wider leadership team

What We’re Looking For:

Previous experience in an administrative role (school-based desirable)

Strong organisational skills with the ability to prioritise workload effectively

Excellent written and verbal communication skills

A high level of accuracy and attention to detail

Confident using Microsoft Office and school systems (or willingness to learn)

A calm, professional, and approachable manner

Desirable (but not essential):

Experience working within an educational setting

Understanding or experience of Special Educational Needs (SEN), including supporting EHCP processes or liaising with external agencies

Knowledge of safeguarding procedures within schools

Why Apply?

Opportunity to work in a supportive and collaborative school environment

A varied and rewarding role at the heart of the school community

Ongoing training and development opportunities

This role would suit someone who thrives in a busy environment and is passionate about supporting young people and the wider school community.

All applicants will require the appropriate qualifications and training for this role. Please see the FAQs on the Protocol Education website for further details.

All pay rates quoted will be inclusive of 12.07% statutory holiday pay. This advert is for a temporary position. In some cases, the option to make this role permanent may become available at a later date.

Protocol Education is committed to safeguarding and promoting the welfare of children. We undertake safeguarding checks on all workers in accordance with the DfE statutory guidance ‘Keeping Children Safe in Education’, this may also include an online search as part of our due diligence on shortlisted applicants.
We offer FREE online safeguarding and Prevent Duty training to all our workers. All candidates must undertake or have undertaken a valid enhanced Disclosure and Barring Service (DBS) check and subscribe to the DBS Update Service.

Full assistance provided. For details of our privacy policy, please see visit the Protocol Education website.