The Opportunity

We’re looking for an ambitious North Area Account Manager to take ownership of an established customer base across the North, with a clear objective: retain, grow and win.

You’ll be responsible for protecting existing revenue, increasing product penetration, identifying new opportunities and developing long-term relationships with key stakeholders.

This is a genuine relationship-led sales role. You’ll spend approximately two days a week face-to-face with customers, supported by internal teams who will help manage administration, order processing and technical requirements.

What You'll Be Doing

• Own and grow a portfolio of customer accounts, taking full responsibility for sales and gross profit performance.
• Build strong relationships with customers through regular telephone and face-to-face contact.
• Visit key, high-value customers regularly while ensuring every customer receives meaningful contact at least once every three months.
• Identify customers whose spend has declined and proactively win that business back.
• Become the trusted, dedicated point of contact for all stakeholders within your accounts.
• Identify gaps in product spend and develop opportunities to increase customer share of wallet.
• Introduce and promote new products and ranges.
• Provide customers with best-practice advice and develop bespoke solutions for one-off projects.
• Respond to enquiries with urgency, accuracy and a solution-focused approach.
• Use CRM rigorously to manage opportunities, follow-ups and the sales pipeline.
• Maintain excellent product knowledge so you can confidently advise customers and identify opportunities.
• Work closely with internal technical specialists and bring them into customer meetings where their expertise can help win business.
• Keep CRM fully up to date at the end of every working day.

Requirements

You'll be a natural relationship builder with a strong commercial instinct. You don't need to be a stereotypical salesperson — we're much more interested in how you think, communicate and deliver.

You'll ideally bring a proven track record in B2B sales or account management along with a strong customer-first mentality, commercial awareness and excellent communication skills.

Benefits

• £55,000 basic salary
• Tiered commission scheme linked to customer spend
• Company car
• Laptop and mobile phone
• 20 days' annual leave + bank holidays
• One additional holiday day for every completed year of service, up to 5 years
• A role with genuine autonomy and responsibility for your territory