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Jobs In. Fitness

added: 1 hour ago

Full-time Coach + Membership Manager

Location

LondonUnited KingdomUnited Kingdom

salary

40000-45000 GBP / annum

Required language
-
Job Type
Full time contract
Experience
-

The Basics

Salary: £40-£45k, depending on experience

Location: West London

Hours: Full-time 80% coaching, 20% membership support. Must be flexible to work early mornings, evenings and weekends.

Start date: ASAP!

The Role

Coaching

  • Deliver high-quality SGPT sessions grounded in sound strength and conditioning principles.
  • Coach a more mature membership base with confidence, adapting movements and progressions to individual needs and training history.
  • Keep standards of technique, safety and session energy consistently high.
  • Build strong relationships with members through the coaching itself.

Membership Management

  • Act as the main point of contact for all members at the site.
  • Run regular member conversations and feedback touchpoints to understand what members like, what they don't, and what would keep them training.
  • Own the leaver process by speaking to departing members, capturing the reasons behind cancellations and identifying trends.
  • Turn member feedback into practical recommendations and follow them through with the wider team.
  • Plan and run community events that strengthen connection across the membership.
  • Track retention and report on what is and isn't working.

The Person

  • An experienced coach with a solid grounding in the principles of strength and conditioning.
  • Confident coaching older and more experienced members, and able to hold their own with a membership that knows what it wants.
  • Friendly, personable and naturally comfortable starting conversations.
  • Curious about why people stay or leave, and proactive about fixing the causes.
  • Organised enough to run events and follow up on feedback alongside a full coaching schedule.
  • Relevant PT/S&C qualifications.
  • Must be able to get into the studio for 6am start!