The role of a Facilities technician Out of Hours is to perform diverse maintenance and repair tasks in residential or commercial areas across the business, covering minor plumbing (leaks/toilets), electrical (bulbs, smoke alarms and fuses) carpentry (shelves, doors and cabinets. Painting, decorating and general upkeep like gardening or appliance installation, requiring practical skills and service that require a broad skillset.   This role is also to provide immediate response out of hours across the resort, identifying issues, mitigating risk and implementing the escalation plan when required.   Maintenance & Repairs examples  

• Fixing dripping taps, unblocking sinks, repairing door handles patching hoels in walls. 
• Replacing light fixtures, bulbs, and fuses 
• Hanging pictures, installing shelves, curtain rails assembling furniture and basic cabinet works 
• Fixing toilets, toilet cisterns and clearing drains  
• Painting and decorating minor areas, preparation and making good  
• Groundskeeping.

 Safety & Compliance  

• Ensure all tasks are carried out ensuring H&S requirements are meet, including but not limited to use of PPE, ensuring machinery is handled appropriately and manual handing requirements are adhered to 
• Risk assessments are reviewed and adhered to 
• Regular safety inspections are carried out  
• Support incident response when required. 

 Operational Support  

• Support operational teams with repair needs for day to day tasks in residential areas, commercial areas and events, entertainment and seasonal attractions as required. 
• Ensure tools, materials and parts are available and stock levels maintained. 
• Ensure all items used adhere to Brand standards 
• Work collaboratively with the wider maintenance and facilities team.  
• Ensure minimal disruption to guests and operations when completing works. 

 Guest & Team Experience  

• Work in a professional and guest-focused manner when operating in public areas. 
• Provide advice and support to resort departments. 
• Maintain high standards of housekeeping in all work areas. 

• Strong fault-finding and problem-solving skills. 
• Ability to work independently and prioritise workload. 
• Good communication and teamwork skills. 
• Flexible approach to working hours and operational demands.