The Opportunity

As Operations Director, you will take ownership of the full project delivery lifecycle — from contract handover through to final account.

You’ll lead the Project Management, Design and Procurement teams as one integrated operation, ensuring every project is delivered on programme, on budget and to the exceptional standards the business is known for.

This is not a desk-bound corporate role. The successful candidate will be equally comfortable:

• Sitting around the boardroom table shaping strategy
• Reviewing project margins and programme risk
• Supporting teams through complex delivery challenges
• Building strong client relationships on site

Key Responsibilities

Operational Leadership

• Lead and develop the Project Management, Design and Procurement teams
• Drive operational consistency, accountability and delivery performance
• Ensure projects are delivered safely, profitably and on programme
• Maintain clear visibility across all live projects with accurate reporting and forecasting

Commercial & Contractual Control

• Oversee contract risk management across all active projects
• Drive disciplined variation management and commercial recovery
• Support Project Managers with client escalations and commercial decisions
• Work closely with Finance to ensure reliable revenue forecasting and cost control

Design & Procurement Oversight

• Ensure design outputs align with budgets, programmes and client expectations
• Strengthen procurement discipline, supplier performance and supply chain resilience
• Coordinate effectively across design, procurement, manufacturing and site delivery

Leadership & Culture

• Build a high-performance delivery culture with clear standards and accountability
• Coach and develop team capability
• Support recruitment, succession planning and operational growth
• Champion collaborative working and operational excellence

Requirements

Applicants will likely come from a joinery, fit-out, interiors, construction or specialist manufacturing background and will have a proven track record leading operational delivery within a fast-paced project environment.