About the opportunity

Working as part of our people services team, you will be responsible for delivering an accurate and efficient payroll service to a portfolio of clients across a variety of sectors. This is a client-facing role where you will build strong relationships, provide expert payroll support, and ensure an outstanding customer experience.

In particular, you will:

• Assist with the onboarding and implementation of new client payrolls.
• Deliver a fully managed end-to-end payroll service, ensuring accuracy and compliance at all times.
• Process payrolls for multiple clients and pay frequencies.
• Administer workplace pensions and auto-enrolment requirements.
• Liaise with pension providers and maintain pension records.
• Handle payroll-related queries from clients and employees professionally and efficiently.
• Ensure compliance with current payroll legislation, HMRC requirements, and best practice.
• Support continuous improvement initiatives and identify opportunities to enhance payroll processes.
• Work collaboratively with colleagues across HR, employee benefits, and wider people services teams.

This role offers an excellent opportunity for someone looking to develop broad payroll expertise within a growing business. You will gain exposure to multiple clients, industries, and payroll scenarios while working in an organisation that embraces technology and process innovation.

Who we are looking for

• Experience in payroll processing and administration.
• Sound knowledge of current payroll legislation and statutory requirements.
• Experience managing end-to-end payroll activities.
• Understanding of workplace pensions and auto-enrolment.
• Strong attention to detail and excellent organisational skills.
• Proven customer service and relationship-building abilities.
• Strong working knowledge of Microsoft Excel and other Microsoft Office applications.
• Experience using payroll software packages.
• A positive, proactive, and solution-focused approach.
• Ability to manage multiple priorities and deadlines effectively.

Why you will love working here

• Competitive salary and benefits package.
• A modern and professional working environment in the heart of Tunbridge Wells.
• The opportunity to work within a growing and ambitious organisation.
• Exposure to a broad range of people services, including HR, employee benefits, legal services, health & safety, and personal finance.
• Ongoing professional development and career progression opportunities.
• A supportive and collaborative culture that puts people first.
• The chance to make a real impact and contribute to the continued growth and success of the business.