The Opportunity

At Grafana Labs, we build observability tools that help users understand, respond to, and improve their systems. We are building an AI-native data intelligence system that gives agents reliable, governed access to enterprise context.

The new team operates with high autonomy. We are looking for a Staff-level Backend Engineer to help build the first production services for this context layer management system.

What You'll Be Doing

• Build the core backend services for context ingestion, indexing, retrieval orchestration, API access and system administration.
• Create a scalable SaaS foundation including tenant isolation, usage tracking, quotas, audit logs and reliable service boundaries.
• Power agent-facing retrieval workflows for AI agents, MCP tools, CLIs and internal applications.
• Partner with the team on practical tradeoffs between fast experimentation and long-term reliability.
• Operate what you build with metrics, logs, traces, alerts and dashboards.
• Contribute to technical direction and architecture for a new product area.

What Makes You a Great Fit

• Solid experience building production-grade, user-facing software systems.
• Familiarity with AI technologies and frameworks with a practical mindset.
• Experience with LLMs, prompt engineering and GenAI applications.
• Proven track record delivering production software actively used by users.
• Exposure to cloud-native environments (AWS, GCP, Azure).
• Experience using observability tools to understand system behaviour.

Bonus Points

• Experience building or working with agent frameworks or multi-agent workflows.
• Experience as a data analyst or with data platforms (Looker, Tableau, PowerBI, Snowflake, DataBricks).
• Experience building tools for data engineering.

Compensation

In the United Kingdom, the base compensation range for this role is GBP 103,958 - GBP 124,750. Actual compensation may vary based on level, experience and skillset.