The Opportunity

The Field Engineering team works closely with our Presales Solution Engineering team, as well as Product and Marketing, to ensure the SE's have the tools, collateral, enablement and experts they need to close business.

As a Staff Field Engineer, you are viewed by Sales and FE leadership as being in the top 20% of the field team, operating with little to no supervision on the company's most strategic engagements and serving as a mentor to Senior Field Engineers and Solution Engineers.

What You'll Be Doing

• Advise on and support some of Grafana's most strategic deals and customer engagements, collaborating with Solution Engineers and Observability Architects on the company's most complex technical challenges with no supervision.
• Serve as a company-recognized Subject Matter Expert (SME) in one area of the Grafana Platform, and deep knowledge across multiple Grafana technologies, building new reference architectures from scratch and overcoming competitive objections in the field.
• Own end-to-end creation and curation of technical training content (workshops, how-to guides, demo scripts) for one or more product areas.
• Architect, engineer, and maintain a live production environment that supports demo, workshop, and POV infrastructure at scale.
• Act as a key influencer in product direction and represent Field Engineering in Product planning cycles.
• Serve as a presenter for Strategic Marketing events as an ambassador for Grafana.
• Mentor Senior and Staff Solution Engineers and Field Engineers.

What Makes You a Great Fit

• Minimum of 8+ years of related technical experience, including 2+ years in a Senior Field Engineer role (or equivalent).
• Excellent understanding of Grafana and associated technologies, with SME depth in at least one area.
• Expert-level knowledge in at least one adjacent domain (e.g. IoT, AI/ML).
• Comfortable with at least one modern programming language and working familiarity with Linux.
• Able to architect a modern application on AWS, Azure or GCP, including Terraform, Kubernetes, Docker and related technologies.

Compensation

In the UK, the OTE compensation range for this role is £130,000 - £155,000. All roles include RSUs.

Why You'll Thrive at Grafana Labs

• 100% Remote, Global Culture.
• 30 days annual leave per annum (3 days reserved for Grafana Shutdown Days).
• In-Person onboarding.
• Transparent communication, innovation-driven environment and career growth pathways.