About ElevenLabs

ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses. Our investors include Andreessen Horowitz, ICONIQ Growth and Sequoia. We have raised $781M in funding and our last valuation was $22B.

We have expanded from voice into three main platforms: ElevenAgents, ElevenCreative and ElevenAPI.

How we work

• High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.
• Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have.
• AI first: We use AI to move faster with higher-quality results.
• Excellence everywhere: Everything we do should match the quality of our AI models.
• Global team: We prioritize your talent, not your location.

What we offer

• Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI.
• Growth paths: Countless opportunities to drive impact beyond your immediate role.
• Learning & development: Annual discretionary stipend.
• Social travel: Annual discretionary stipend to meet up with colleagues.
• Annual company offsite: Past locations have included Croatia and Italy.
• Co-working: Monthly co-working stipend if not located near a main hub.

About the role

ElevenLabs is looking for a Value Strategist to help our customers identify, quantify, and realize the business value of ElevenLabs across our portfolio, with a primary focus on ElevenAgents.

This is a senior individual contributor role within our global Revenue organization, spanning the full customer lifecycle from early sales conversations through proof of concept, deployment, renewal, and expansion.

You will define how ElevenLabs understands, measures, and communicates customer value globally.

In this role you will

• Shape value from the beginning by partnering with Revenue teams and prospects early in the sales cycle.
• Build our global value strategy: frameworks, benchmarks, calculators, discovery approaches, and playbooks.
• Scale what works by turning bespoke work into repeatable approaches.
• Identify where ElevenLabs can have the greatest impact and quantify the opportunity through rigorous models.
• Define how value will be proven and measure value realization after deployment.
• Support expansion and long-term customer value.
• Work directly with the data and partner with Deployment on strategic accounts.
• Influence senior stakeholders with clear communication.

Requirements

• 10+ years of relevant experience across operating roles, strategy, management consulting, analytics, finance, customer strategy, or other roles requiring rigorous business problem solving.
• Strong operating judgment, exceptional analytical ability, structured problem solving, customer credibility, commercial judgment, excellent communication, builder mentality, comfort with ambiguity and pace, ability to operate globally, and willingness to travel up to 10% of the time.

Location

This is a global role within the Revenue organization. The role can be based in San Francisco or remotely, with the option to work from our San Francisco office. You will work with customers and ElevenLabs teams across regions and should expect travel for customer meetings and onsite work when it meaningfully advances the work.

We are an equal opportunity employer.