Committee Manager

Location: Cardiff & London

Reporting to: Senior Assistant Company Secretary

Closing date: Tuesday, 27th October at 9am.

About Starling 

At Starling, we are on a mission to provide people with a fairer, smarter, and more human alternative to traditional banks. We are building a leading digital bank, driven by fast technology, fair service, and honest values. Our vision is to create a banking industry that serves everyone, which we accomplish by developing best-in-class proprietary technology, offering an exceptional customer experience, and establishing a strong, sustainable business.

Our five core values – Listen, Keep It Simple, Do The Right Thing, Own It, and Aim for Greatness – are at the heart of everything we do, guiding our strategy and shaping our culture. We're a branchless, largely paperless bank, committed to responsible banking, sustainability, and fostering an inclusive environment where everyone can thrive.

Working Hours: You will work a 37.5 hour week, with shifts between 9am - 5:30pm, Monday - Friday.

Hybrid working: All Starling colleagues spend a minimum of 10 days per month in the office with flexibility to work the rest from home.

The Opportunity:

Managing the effective end-to-end operation of executive risk committees, ensuring compliance with regulatory requirements and best practices. This role involves supporting senior stakeholders, maintaining high standards of corporate governance, including minute taking, ensuring committees are well organised, efficient, and aligned with the Bank’s strategic objectives.

What You'll Do:

Committee Management

• Schedule and manage committee meetings, ensuring alignment with the Bank’s governance calendar.
• Support agenda drafting in collaboration with committee chairs and Risk Reporting, ensuring strategic priorities and regulatory requirements are addressed.
• Support the preparation of high quality committee papers, ensuring quality assurance.
• Act as a trusted advisor to the committee chairs and committee members on governance procedures and regulatory obligations.
• Take accurate, concise, and confidential minutes, capturing key discussions, decisions, and action points.
• Co-ordinate action status updates in a timely manner.
• Lead periodic reviews of committee terms of reference, ensuring they maintain alignment with business and regulatory needs.
• Supporting the Senior Assistant Company Secretary with support of Parent Committees.

Governance and Compliance

• Monitor committee compliance with regulatory and statutory requirements (e.g., PRA, FCA).
• Ensure adherence to the Bank’s governance framework and policies.
• Support the department’s responsibilities in respect of the Bank’s risk environment.
• Support periodic reviews of committee effectiveness, contributing to improvement initiatives.

Stakeholder Engagement

• Liaise with senior executives and external advisors to facilitate governance activities.
• Build strong relationships with internal and external stakeholders to ensure smooth communication and collaboration.
• Provide guidance and training on governance processes to committee members and stakeholders, as required.

Documentation and Reporting

• Maintain accurate records of committee activities, including action and decision logs, and other supporting documents.
• Ensure secure and effective document management in line with the Bank’s data governance policies.

Requirements

What You'll Bring:

• Experience in governance, company secretariat, or committee management. 
• Experience working with senior stakeholders and executives.
• Experience within a UK financial services institution, ideally banking (preferred).

Behaviours & Competencies:

• Excellent organisational skills, with the ability to manage multiple priorities and deadlines.
• Strong written and verbal communication skills, including minute-taking and drafting.
• Attention to detail, with a commitment to excellence and maintaining high standards of accuracy.
• Sound judgement and discretion in handling sensitive and confidential information.
• Comfortable using new technology, including AI tools, to improve the speed and efficiency of processes.
• Proactive and solution-oriented, with a focus on continuous improvement.
• Collaborative, able to build strong relationships across diverse teams.
• Resilient and adaptable to changing priorities and regulatory environments.

Benefits

Why Join Starling?

• Make an Impact: Work on projects that directly shape the future of banking and improve the financial lives of our customers. Starling is technology-led, and you'll have the freedom to accomplish your goals in innovative ways.
• Culture of Excellence: Be part of a collaborative, empowered, and forward-thinking team. We encourage experimentation, ownership, and a relentless focus on "doing the right thing.”
• Growth and Development: We are committed to your professional growth, offering opportunities to learn new technologies, take on new challenges, and own interesting things from day one.
• A Bank That Cares: We're a Living Wage employer, committed to flexible working, and dedicated to creating a fair, open, and safe working environment with compassion and inclusion at its core.
• Comprehensive Benefits: We offer a competitive salary and a comprehensive benefits package, including:
• Company-enhanced salary sacrifice pension scheme (7% employer contribution) 
• Private Medical Insurance with Vitality including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton.
• 25 days holiday (plus take your public holiday allowance whenever works best for you)
• An extra day’s holiday for your birthday
• Life Insurance at 4x your salary.
• 16 hours of paid volunteering time a year.
• Ability to buy or sell annual leave.
• Generous family-friendly policies.
• Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off
• Incentivised refer a friend scheme
• Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks
• Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasingOur Commitment to Equality

Starling Bank is an equal opportunity employer, and we’re proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling Bank are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Starling Bank will collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we will process, where we will process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.

We use AI tools to support various parts of our recruitment process, helping our team manage applications and assessments more efficiently. These tools are strictly used for support and do not replace human judgment with all final hiring decisions being made by our team. If you would like more information about how your data is processed, please reach out to us.