Shop Supervisor

The Shop Supervisor will be responsible for overseeing the daily operations of the shop, ensuring a smooth and efficient workflow. This role involves managing staff, maintaining inventory, and providing excellent customer service. The ideal candidate will have strong leadership skills, a keen eye for detail, and a passion for retail.

Key Responsibilities:

Supervise and manage shop staff, including scheduling, training, and performance evaluations.

Ensure the shop is well-organized, clean, and visually appealing.

Monitor inventory levels and coordinate with the Warehouse Manager for stock replenishment.

Handle customer inquiries, complaints, and feedback in a professional and timely manner.

Implement and maintain store policies and procedures.

Assist in merchandising and display setup to maximize sales.