Role Overview

As a Sales Assistant at Mountain Warehouse, you will play a vital role in ensuring the store operates efficiently and delivers an outstanding shopping experience. You will maintain high presentation standards, create a welcoming atmosphere and represent the brand with pride while prioritising health, safety and wellbeing.

Team Collaboration

• Work harmoniously with colleagues, fostering an inclusive and supportive team environment
• Actively participate in team discussions and problem-solving
• Share knowledge and skills to support and train both new and existing team members

Operational Excellence

• Assist in day-to-day store operations and ensure compliance with company policies
• Accurately process transactions using various payment methods
• Keep the sales floor clean, organised and visually appealing with products attractively displayed and fully stocked
• Stay informed about product features, promotions and pricing
• Help set up and execute in-store promotions and displays

Customer Engagement

• Build strong connections with customers and provide tailored solutions
• Address customer inquiries and concerns promptly and professionally
• Represent the Mountain Warehouse brand with enthusiasm and professionalism

Sales & Performance

• Work with the team to meet and exceed sales targets
• Support store management in identifying opportunities for growth