The Opportunity

The Solutions Engineering team are the customer facing product experts. The team enables Grafana Labs worldwide growth by educating potential and existing customers to ensure that they are happy and successful. We share our technical and product expertise with customers through demos, hands on enablement, presentations, technical evaluations and ongoing interaction.

What You'll Be Doing

• Partnering with our Sales team to articulate the overall Grafana value proposition, vision and strategy to customers
• Owning the technical engagement with customers and help close complex opportunities through advanced competitive knowledge, technical skill and credibility
• Delivering product and technical presentations to potential and existing customers
• Effectively communicate with customers and internal teams to provide feedback on our products and the competitive landscape
• Driving product conversations based on need and problems with customers
• Working with the team to enhance documentation, write blog posts, record videos, contribute knowledge base articles and create other public or private enablement material

What Makes you a Great Fit

• 5+ years of technical pre-sales experience
• Be open to various and complex assignments, this will require strong judgment, collaboration, and leadership
• First class written and oral communication skills
• You love solving technical challenges and thrive on bringing creative solutions to our customers
• You should have a technical mindset and a desire to grow technically
• Must be located in United Kingdom

Bonus Points For

• Experience with Open Source technologies, or in the Metrics/Monitoring space is an advantage
• Experience with sales methodologies like MEDD(P)ICC is a plus

Compensation & Rewards

In the UK, the OTE (On-Target Earnings) compensation range for this role is EUR 110,000 - EUR 134,000. All of our roles include Restricted Stock Units (RSUs).

Why You’ll Thrive at Grafana Labs

• 100% Remote, Global Culture
• Scaling Organization
• Transparent Communication
• Innovation-Driven
• Open Source Roots
• Empowered Teams
• Career Growth Pathways
• Approachable Leadership
• Passionate People
• In-Person onboarding
• Balance is Key - 30 days annual leave per annum with 3 Grafana Shutdown Days