Staff Technical Writer | Remote | UK

About the role

We’re looking for a Staff Technical Writer to create documentation and learning content that helps people adopt and master Grafana’s observability products. You’ll work with engineers, product managers, and the Grafana writing team to produce content for a range of products and audiences, from first-time users to experienced practitioners.

AI is part of how this team works. We use AI-assisted workflows and tools throughout the content lifecycle, from research and drafting to review, validation, and maintenance.

Key Responsibilities

• Plan, research, write, and maintain documentation and learning content (concepts, tasks, tutorials, references, and in-product learning)
• Use AI tools and workflows to work faster and at a higher quality
• Contribute to the team’s shared AI workflows and skills
• Partner with engineers, PMs, and other stakeholders to understand product requirements
• Test what you document by running the software and following your own procedures
• Use data and analytics to guide priorities and show impact
• Improve information architecture, voice, and consistency across docs
• Manage several projects at once and mentor teammates

Requirements

• Experience writing or documenting enterprise or developer-facing software
• Hands-on experience using AI tools and models in your writing workflow
• Experience working with docs-as-code (Git, GitHub, Markdown, IDEs)
• Comfort working in technical environments (command line, containers, Kubernetes)
• Experience collaborating with engineers and product managers
• Experience working remotely and asynchronously on a distributed team

What you’ll bring

• Curiosity about AI as a craft
• Technical credibility and the ability to learn new domains quickly
• Strong judgment and editing skills
• Ownership and the ability to manage multiple projects
• Clarity in writing concisely and plainly

Bonus: Experience with observability, monitoring, or cloud-native tooling, or contributing to open source documentation.

Compensation

In the UK, the base compensation range for this role is GBP 81,000 - GBP 97,000. Actual compensation may vary based on level, experience, and skillset.