Internal Sales Administrator / Coordinator

Internal Sales Administrator / Coordinator

Location: Leamington Spa

Working pattern: Full-time, five days per week, office-based

Reporting to: Key Account Manager and Director

Salary: £35,000–£40,000 + profit share bonus scheme

Be at the heart of a successful sales team!

We’re working with a specialist SME in the hospitality sector, helping pubs, hotels, restaurants and leisure venues create outstanding spaces through outdoor commercial furniture.

They’re looking for an experienced, commercially minded Internal Sales Administrator / Coordinator to join their team in Leamington Spa, supporting field-based Key Account Managers and helping turn customer enquiries into profitable orders.

This is a varied, fast-paced role where you’ll be much more than an administrator. From advising customers on products and preparing quotations to managing pricing, following up opportunities and coordinating orders, you’ll play a key part in delivering an excellent customer experience and supporting the wider sales team.

What you’ll be doing

• Supporting Key Account Managers with customer enquiries, quotations and orders
• Handling inbound sales enquiries, understanding customer needs and recommending suitable products
• Producing prompt, accurate and commercially sound quotations while protecting profit margins
• Obtaining supplier costs, delivery information, lead times and stock availability
• Following up quotations, managing customer relationships and generating sales opportunities
• Maintaining accurate CRM records, sales reports and customer information using Pipedrive
• Monitoring the main sales inbox, uploading quotations to customer portals and providing cover when required
• Undertaking outbound calls and telemarketing, particularly during quieter periods

Requirements

What we’re looking for

• Previous experience in internal sales or sales support is essential
• A commercially minded approach, balancing customer service, winning orders and profitability
• Excellent organisation, attention to detail and the ability to work at pace
• Confident, professional communication skills with customers, suppliers and colleagues
• A proactive attitude, strong product-learning skills and the ability to take ownership
• The ability to manage competing priorities while maintaining accurate records and following opportunities through to completion

The business has a distinctly seasonal trading pattern, with its busiest period running from February to September. You’ll need to thrive in a fast-paced environment during peak season, with a greater focus on telemarketing and generating new opportunities during quieter months.

Benefits

• £35,000–£40,000 annual salary, depending on experience
• Profit share bonus scheme, rewarding contribution to the business’s success
• 20 days’ annual leave plus bank holidays, increasing by two additional days after two years’ service
• Workplace pension
• Free on-site parking
• Online and in-person training, depending on requirements
• Occasional opportunities to visit customers face to face, subject to approval
• A varied role within a specialist SME where your contribution directly supports sales performance and business growth