Field Engineer with exp in Deskside support and Printer

Location

CambridgeUnited Kingdom

We have an job opening for Field Engineer with experience in Deskside support/Printers with our client and the details are as below:

Job Type: Contract

Duration: 6 months Extendable

Work Locations: Cambridge, UK

ESSENTIAL SKILLS:

Ability to communicate at all levels
Ability to remain calm under pressure and work to measured response targets.
Provide physical hands and feet support for end user desk moves, printer physical moves, DC racking, Server checks, Tape rotation etc.
Proven desk side support experience
Proven knowledge of Microsoft Windows operating systems
Proven knowledge in supporting Microsoft Office
Proven experience as a hardware engineer in Desktop, Laptop and printer maintenance/repair
Working knowledge of server hardware
Working knowledge of backup systems
Organised, able to manage time and prioritise tasks
Excellent administration skills
Flexible on working hours & overtime
Willing to travel and drive a luton style van when required
Will be required to move and lift large MFPs therefore a good level of fitness will be required
Valid UK Driving Licence

JD:

We are looking for a field engineer with experience in deskside support & printer engineering skills as well.
The desk side skills required are of a level 1 or 2 capacity.
The role will involve working on tickets on-site covering issues on windows 10 or windows 7, Office 365, Printer setups/repair, video conference room set ups and repair.
It is pretty standard for an experienced desk side engineer. We also need candidates with good experience in intrusive printer repair.
Any candidate with printer experience such as fixing paper jam, replacing consumables and setting up on a local network are unlikely to be considered.
It should be stressed that replacing parts both mechanical and electrical down to board and spring level will be required.