Do you have the confidence, resilience and relationship-building skills needed to support young people in overcoming barriers to learning?

Protocol Education is working in partnership with a rapidly improving secondary school serving students aged 11-18. The school has a strong reputation for pastoral care, high expectations and helping every student achieve their full potential. With a clear focus on inclusion, character development and restorative practice, this is an excellent opportunity to join a dedicated pastoral team making a real impact on young people's lives.

The Role

As a Behaviour Support Worker, you will play a key role in maintaining a positive learning environment and supporting students whose behaviour may be impacting their progress in school.

Working as part of a well-established pastoral team, you will support students both proactively and reactively, helping them reflect on their choices, develop positive behaviours and successfully reintegrate into lessons.

Your responsibilities will include:

• Supporting students with behavioural, social and emotional needs
• Supervising students in a dedicated support provision when required
• Using restorative approaches to help students understand and improve their behaviour
• Building positive relationships with pupils, staff and families
• Working closely with SEND, pastoral and safeguarding teams
• Maintaining accurate records and contributing to student support plans
• Acting as a positive role model and promoting the school's values and expectations

Who We're Looking For

This role would suit candidates with experience in:

• Behaviour support
• Youth work
• Mentoring
• Residential care
• SEND support
• Sports coaching
• Alternative provision settings
• Secondary education

Successful applicants will:

• Have excellent communication and relationship-building skills
• Remain calm and professional in challenging situations
• Be confident working with young people who display challenging behaviours
• Have a genuine passion for helping students succeed
• Be resilient, adaptable and solution-focused
• Understand the importance of safeguarding and inclusion

About the School

This welcoming and ambitious secondary school has undergone significant improvement in recent years, with a strong focus on behaviour, attendance and student outcomes. Staff benefit from a supportive leadership team, clear systems and a culture where pastoral support is valued as highly as academic achievement.

The school places a strong emphasis on restorative practice, positive relationships and creating opportunities for every young person to thrive. It offers a collaborative environment where staff are encouraged to develop professionally and contribute to whole-school improvement.

Why Apply?

✅ Long-term opportunity with potential for progression
✅ Supportive and experienced pastoral team
✅ Excellent training and professional development opportunities
✅ Rewarding role making a lasting difference to young people's lives
✅ Ideal for aspiring teachers, counsellors, youth workers or pastoral professionals

If you're passionate about supporting young people and helping them achieve success both inside and outside the classroom, we'd love to hear from you.

Apply today or contact Protocol Education Newcastle to find out more.