Senior Manager, Client Delivery & Growth Location: Hybrid (London / Client Sites / Remote)

Our client is a rapidly growing consultancy operating at the intersection of procurement, sustainability, and business transformation. Following a period of strong growth, they are seeking an experienced Senior Manager, Client Delivery & Growth to play a pivotal role in scaling client delivery, driving operational excellence, and supporting commercial expansion. 

Working closely with the leadership team, this is a highly visible position offering the opportunity to influence business strategy, shape operational frameworks, and lead the successful delivery of complex client engagements. 

Key Responsibilities

• Lead the delivery of consulting engagements, ensuring high-quality outcomes, strong client satisfaction, and measurable commercial impact. 
• Act as a senior relationship lead for key clients, identifying opportunities for additional value creation and account growth. 
• Partner with the executive team to implement scalable operating processes, governance structures, reporting frameworks, and performance metrics.
• Drive improvements in resource planning, project management, delivery methodologies, and cross-functional collaboration. 
• Support business development activities, including proposals, client presentations, strategic partnerships, and growth initiatives.
• Mentor and develop team members while helping to foster a collaborative, high-performance culture. 
• Lead strategic projects and business improvement initiatives on behalf of the leadership team. 
• Contribute to long-term organisational growth, helping build the foundations required for the next stage of scale. 

You will bring significant experience within consulting, procurement, sustainability, professional services, customer success, or business operations, together with a strong track record of managing client relationships and delivering complex projects. 

To succeed in this role, you will demonstrate:

• Strong indirect procurement experience
• Strong stakeholder management and client leadership skills.
• Experience improving operational processes and ways of working.
• Commercial awareness and exposure to business development activities.
• Excellent organisational, analytical, and project management capabilities.
• The ability to thrive in a fast-paced, entrepreneurial environment.
• Previous leadership or mentoring experience is advantageous. 

Why Apply? This is an outstanding opportunity to join an ambitious and purpose-driven organisation where you will work closely with senior leadership, influence strategic direction, and play a key role in shaping future growth. The position offers significant autonomy, visibility, and the chance to make a meaningful impact across both client delivery and business performance.