Looking for a rewarding IT role where your work has a direct impact on students and staff every day?

Technology is at the heart of modern education, and we're working with a forward-thinking Secondary School in Newham seeking a proactive and enthusiastic IT Technician to join their team.

This is an excellent opportunity for an IT professional who enjoys problem-solving, supporting end users and ensuring that technology enables teaching and learning to run seamlessly. You'll be a key member of the school's support staff team, helping maintain and improve the school's IT infrastructure while providing first-class technical support to staff and students.

What you'll be doing:

• Providing first-line and second-line IT support across the school
• Troubleshooting hardware, software and network issues efficiently
• Installing, configuring and maintaining laptops, desktops, printers and other devices
• Supporting classroom technology, including interactive displays and audiovisual equipment
• Managing user accounts, passwords and Microsoft 365 services
• Assisting with network maintenance, system upgrades and software deployments
• Ensuring all IT equipment is secure, functional and ready for daily use
• Supporting staff and students with technical queries and training where required
• Maintaining accurate IT asset records and documentation
• Working alongside leadership and external providers to deliver effective IT services

What we're looking for:

• Previous experience in an IT Technician, IT Support or Helpdesk role
• Good knowledge of Windows operating systems, Microsoft 365 and basic networking
• Strong troubleshooting and problem-solving skills
• Excellent communication and customer service skills
• A proactive, organised and solution-focused approach
• The ability to prioritise workload in a busy school environment
• Previous school-based experience is desirable but not essential
• An enhanced DBS on the Update Service, or willingness to obtain one

Why join this Newham school?

• Supportive and welcoming leadership team
• Diverse and vibrant school community
• Modern IT infrastructure and ongoing investment in technology
• Opportunity to make a genuine difference to the learning experience of young people
• Excellent transport links across East London

Why work with Protocol Education?

We believe in finding roles that genuinely fit your skills, experience and career goals. Our team provides honest advice, ongoing support and access to a wide network of schools across London.

You'll benefit from:

• Weekly pay through PAYE - no umbrella companies
• Competitive daily rates
• FREE access to our online CPD Academy
• Dedicated support from an experienced education recruitment consultant
• Access to exclusive opportunities across London schools
• Flexible temporary, long-term and permanent opportunities
• Quick and straightforward registration process
• A referral scheme that genuinely rewards you

If you're an IT professional looking for your next challenge in education, we'd love to hear from you.

Send your CV to [email protected] and let's discuss your next opportunity.