Role Overview

As an Algolia Account Manager within our Commercial team, you will own and grow a portfolio of existing customers, driving retention and expansion across your install base. You will build strong relationships with key stakeholders, uncover new opportunities, and ensure customers realize measurable value from Algolia’s platform.

Key Responsibilities

• Own and manage a large portfolio of existing Commercial customers, with accountability for retaining and growing recurring revenue
• Develop a deep understanding of each customer’s business objectives to identify expansion opportunities
• Act as the primary commercial point of contact, building trust-based relationships
• Drive account planning and execution strategies aligned with customer goals
• Lead commercial conversations including renewals, pricing discussions and expansion opportunities
• Partner closely with Customer Success, Solutions Engineering and Support teams
• Monitor account health to identify risks early and prevent churn
• Maintain accurate forecasting and pipeline management

Requirements

• Fluent in Dutch and English
• 4+ years in a B2B SaaS sales or account management role with ownership of renewals and expansion revenue
• Strong customer-first mindset
• Experience managing and growing a book of business
• Proven ability to identify and close expansion opportunities
• Strong collaboration skills
• Comfort operating in a high-growth, dynamic environment

Nice to Have

• Experience with SaaS, APIs or developer-focused products
• Familiarity with usage-based or consumption-based business models
• Familiarity with the Dutch and/or Nordic markets

Compensation

On-Target Earnings Pay Range £127,000—£160,000 GBP

Workplace

Algolia’s flexible workplace model offers hybrid-remote options. This is a #LI-Hybrid role.