The Basics

Salary: £55-£70k
Hours: Full-time (min 40)
Location: across London, must be London based. Offices East London.
Opportunity to develop into MD within a couple of years!

The Role

Operational + Commercial Leadership

• Drive the execution of the company's strategy across multiple departments and ensure priorities translate into action.
• Build greater consistency, accountability and collaboration across the business.
• Work closely with the finance department to understand performance, budgets and commercial priorities.
• Support the business in scaling sustainably while maintaining its mission and culture.

New Site Openings

• Own the end-to-end process for bringing new sites to life, coordinating teams across the business to ensure projects move from planning through to successful launch.
• Establish clear timelines, responsibilities, processes and decision points for future openings.
• Identify opportunities to improve and standardise the site-opening process as the business scales.

Systems, Processes + Automation

• Introduce structure and repeatable processes across a growing organisation.
• Identify inefficiencies and implement practical systems to improve how teams work.
• Lead the integration of technology and AI across the business, identifying opportunities to automate, streamline and improve performance.
• Create clear reporting and operating rhythms that keep teams aligned against objectives.

Leadership + Collaboration

• Work across finance, marketing, build & infrastructure, community and customer service.
• Bring different teams together around shared objectives and improve communication across the organisation.
• Partner closely with the Operations Team and functional leads, rather than owning day-to-day site operations directly.
• Help create a more collaborative, high-performing culture as the organisation grows.

The Person

The ideal candidate will be an ambitious operator who enjoys turning strategy into action and thrives in a fast-moving, growing environment.