The Basics

Salary: £45k-£55k (depending on experience)

Working hours: Full-time, 40 hours per week with flexibility to work mornings, evenings and weekends depending on the needs of the business.

Start date: Late October

Location: Notting Hill

The Role

Pre-opening + Launch

• Take ownership of operational readiness ahead of launch, working closely with the wider team and suppliers.
• Establish clear processes, systems and standards across the studio.
• Recruit, onboard and develop the front of house team.
• Support teacher onboarding, scheduling and studio preparation.
• Be hands-on throughout launch, ensuring the studio opens smoothly and to a high standard.

Studio Leadership + Operations

• Own the day-to-day running of the studio, from FOH and team rhythm to suppliers, maintenance and operational follow-through.
• Lead, motivate and develop the team, creating clear expectations and accountability.
• Maintain consistently high standards across presentation, cleanliness, service and studio experience.
• Manage rotas, holiday requests, stock and studio supplies.
• Work closely with teachers to ensure classes and the wider studio experience run seamlessly.
• Take ownership of health & safety and operational compliance.
• Identify issues quickly, make sound decisions and follow through to resolution.

Member Experience + Commercial Performance

• Create a warm, polished and highly personalised member experience.
• Monitor attendance, memberships, retention and wider studio performance.
• Contribute to membership growth through local partnerships, events and community initiatives.
• Identify opportunities to improve both the member experience and commercial performance.
• Use data and insight to inform decisions and continuously improve the studio.

The Person

Experienced managing a yoga, Pilates, fitness, wellness or premium hospitality environment, ideally with 3–5 years' relevant experience. A confident people leader who can create structure, accountability and a strong team culture. Commercially aware, service-led and genuinely operational — someone who takes ownership rather than waits to be told what to do. Comfortable working in a live opening environment where priorities move quickly and problems need solving. Polished and professional without being performative; warm, confident and humble. Naturally curious, detail-oriented and highly observant. Calm under pressure, with good judgement and the ability to bring clarity to a busy environment. Hands-on and visible, with no hesitation getting stuck into the detail or stepping onto the floor. Someone with energy and personality who genuinely cares about creating a great studio, team and member community. Experience with booking platforms such as Momence, MarianaTek or Mindbody is desirable.