Lead and support nursing and care staff in delivering person-centered care.

Ensure compliance with health, safety, and care regulations, including CQC standards.

Oversee daily operations, including staffing, resident care, and facility management.

Manage recruitment, training, supervision, and performance of staff.

Respond promptly to resident and family concerns, maintaining strong relationships.

Monitor care plans, medication management, and record-keeping to ensure accuracy.

Work with external professionals, inspectors, and regulators as required.

Manage budgets and resources to maintain high-quality care.

Promote a culture of dignity, respect, and compassion within the home.