Mentorlingual (mentorlingual.us), operated by Esprit Commerce Limited, is a UK-based online learning and mentorship platform connecting expert instructors with learners worldwide. We are hiring a sharp, detail-driven Virtual Assistant to protect the integrity of our platform by detecting fraudulent transactions and verifying that all content published by authors and instructors is legitimately theirs.

Your Responsibilities Will Include:

🔍 FRAUD & TRANSACTION MONITORING

Monitor platform transactions for suspicious or irregular activity

Flag and escalate unauthorised payments, chargebacks, and anomalies

Cross-reference transaction data against user profiles to spot inconsistencies

Maintain clear logs of all flagged cases and their outcomes

✅ CONTENT & AUTHORSHIP VERIFICATION

Review all course materials, posts, and articles before they go live

Verify that instructors own or have rights to the content they submit

Run originality and plagiarism checks on submitted materials

Request supporting proof of ownership where necessary

Approve, hold, or escalate content based on internal guidelines

🛡️ PLATFORM INTEGRITY

Ensure all activity aligns with Mentorlingual's Terms of Service

Help build and improve internal verification procedures

Report patterns of repeated fraud or policy violations to management

Handle all user data with strict GDPR compliance and confidentiality

What We're Looking For:

Exceptional attention to detail

Strong analytical and critical thinking ability

Good written English communication skills

Comfortable using digital tools, spreadsheets, and online platforms

Previous experience in fraud detection, content moderation, compliance, or virtual assistance is an advantage — but full training is provided

Absolute integrity, discretion, and professionalism

What We Offer:

Fully remote and flexible working work from anywhere

£15–£30/hr competitive pay

Full onboarding and training provided

Growth opportunities within a fast-scaling international EdTech company

Supportive, mission-driven team